Mourpak machinery has a
warranty of 2 years from date of installation and commissioning. All
purchased-in pneumatic and electronic components are supported by the
manufacturers. Mourpak machinery is manufactured principally from stainless
steel and anodised aluminium materials. These materials are hardwearing and
have a long life. All wetted parts are manufactured from 316 grade stainless
steel which is primarily used in the pharmaceutical industry for its
resistance to chemical corrosion.
Mourpak machines are designed
with the customer in mind, that is, any wearing parts such as seals,
bearings, or “O” rings are common sizes that are easily obtainable off the
shelf in most bearing suppliers.
ELECTRONIC COMPONENT SERVICE
An electronics engineer is on-call 24hours a day, 7 days a week to attend to
any failure of electronic equipment. Most of the machinery is controlled by a Programmable
Logic Controller (PLC) and once programmed in the factory the
machinery tends to run trouble free with only the occasional service call. The
machines all carry an identification plate which shows the name, address, and
phone number of the company for service during normal working hours and the
mobile phone number of the service engineer is supplied to the customer.